FAQ

Our most frequently asked questions and their answers.

Q: Where is Lawson Medical Supplies located?

A: We are conveniently located in 431 North Frederick Avenue, Gaithersburg, MD. We are two buildings from Popeye’s on 355 south and adjacent to KFC.

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Q: What items does Lawson Medical Supplies carry?

A: We carry a large variety of Durable Medical Equipment and supplies. Please visit our Online Catalog for a sample list of the items we carry. Please contact us at (301) 948-6900, and our caring professionals will be able to assist you with obtaining any item.

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Q: What forms of Payment does Lawson Medical Supplies accept?

A: We accept private/personal payment, credit card and also accept Medicare and Medicaid forms of payment. Please contact us for more payment and coverage information. Medicare and Medicaid are also accepted.

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Q: What are Lawson Medical Supplies’ hours of operation?

A: We are now open 7 days a week to serve you. Our store hours are:
MON-FRI: 9AM – 6PM
SAT: 9AM – 4PM
SUN: 12 NOON – 4PM

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Q: Will Lawson Medical Supplies deliver items to my home?

A: Yes we deliver. To order any product, please call us at 301-948-6900. We will process your order as soon as we receive it. If you place your order before 2:00pm EST, you will receive your order within 24 to 48 hours (excluding weekends and back ordered items).

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Q: What is Lawson Medical Supplies return policy?

A: If you are unsatisfied with your order, you may return it within 7 days of the original purchase date for a credit. Returns must be made in their original condition, with all the instructions, parts and packaging accompanied by the original sales receipt. You will not be issued credit for returns that do not meet these conditions (some other restrictions may apply). A small restocking fee may also apply for certain products. Please call us at 301-948-6900 for further information on this and our customer service associates will be happy to further assist you.

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